Access Statement for The Baskerville

Introduction

The Baskerville is a traditional village pub and restaurant constructed in the mid 1930s with very little change in its layout since that time. It has 2 double bedrooms, one twin bedroom and 1 family room all situated on the first floor. All rooms have ensuite facilities. It is a 4 star in from the AA and Visit Britain and has a silver accolade from Visit Britain.

Pre-Arrival

• Customers can either phone during opening hours or email their queries or requests. There is no fax
• There is no phone access in the rooms but email access to the web is available through personal computers using our Wifi.
• The Baskerville is 150 meters from Shiplake Station on the Henley-on-Thames branch line from Twyford.
• First Great Western trains run frequently to Henley and Twyford giving access to Paddington, Reading and stations west.
• Henley-on-Thames is the nearest town and is 2 miles by train, bus, car, taxi or walking. Reading is next 7 miles.
• The Baskerville is situated on the Thames path.
• The luggage for walking or cycling parties can be forwarded to us and we will arrange for delivery to the next destination.
• Equipment hire shops are available in Reading

Arrival & Car Parking Facilities

• There is a level tarmac surfaced car park for 15 cars with no barriers or speed bumps that is floodlit at night.
• Parking spaces adjacent to the entrance doors can be reserved for customers with access difficulties.
• These parking spaces allow access to the rear of cars.
• The nearest public car parking is at Shiplake station but this is full during weekdays.
• We are a dog friendly pub that provides bowls for dogs. Dogs are permitted in rooms and the bar.
• All customers are given a front door key to access the pub during closing hours.
• A mobile ramp is inside the front door to cover the two steps at the entrance for wheel chair users.
• Staff will assist those with access difficulties and will also take luggage to their rooms.
• Staff will arrange taxis for customers and try to meet any other needs.

Main Entrance, Reception & Ticketing Area

• Access to the pub is through two sets of double doors into the bar area. The doors can be hooked back to give access for wheel chairs
• Booking in is restricted to pub opening hours.
• Booking in is done at the bar.
• The bar and restaurant are on one level with no steps. The floor is partly timber and partly carpet.
• Lighting is by dimmed spotlights, wall lights, centre lights and candles and oil table lamps.

Public Areas - Hall, Stairs, Landing, Corridors etc

• Access to bedrooms on first floor is by a wide stair comprising two flights and a half landing. Stair risers are not steep.
• There is a wide first floor corridor to the rooms.
• Stairs and corridors are carpeted and lit by typical centre lighting.
• Room doors are timber and use a standard mortise lock and key.
• Room ensuite facilities include a shower, wash hand basin and WC with no modifications.
• Some showers are walk-in, i.e. no doors.

Public Areas - Sitting room, lounges, lobbies etc

• There are no guest lounges or sitting rooms.
• Guest can use the seating in the bar area should they wish.

Public WCs

• The Gents is through two doors off the bar via one small marked step. The flooring is quarry tiles.
• The Ladies is off the restaurant via two doors and a vestibule. The flooring is vinyl.
• There are no disabled toilets.

Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe

• Lighting is dimmed spotlights, wall lights, candles and oil table lamps.
• The tables are widely spaced apart.
• Tables are a mixture of sizes and shapes and some have centre pedestals allowing wheel chair users to use them.
• Seating is mainly cushioned farmhouse style seats though there are areas of wall bench seating.
• Menus are printed on plain paper in a font size to suit the content on one page.
• The Baskerville is a non-smoking establishment.
• There is a large beer garden that has level access from the car park at the front of the pub.
• A large part of the garden is level being a mixture of grass and concrete areas.
• The garden tables are a mixture of very large round tables suitable for wheel chair users and picnic benches.
• Customers are provided with fully itemized bills before payment.
• Both the restaurant and the beer garden are a few meters from the main entrance.
• Orders for restaurant meals are taken at the bar or at the table.
• Orders for meals in the garden are taken at the bar and must be secured by a credit card.
• There is waitress service in both the restaurant and the garden except for BBQs which are self service.

Laundry

• Ironing board and iron are available on request.

Shop

• The nearest shop and post office is the Village Corner Shop which is across the road from the pub.
• Larger shops are available in Henley and Reading.

Conference & Meeting Rooms, Banqueting

• The Regatta Room off the main restaurant is available for meetings and dining for a maximum of twelve people.

Bedrooms & Sleeping Areas

• Being on the first floor and access via a stair, the bedrooms are not suitable for wheel chair users. Doors are standard.
• There is a hard wired smoke alarm system that operated a claxon.
• Bedrooms are carpeted and ensuites with non slip vinyl flooring.
• Lighting is bedside table lamps and centre pendants.
• Rooms have hairdryers, TVs, kettles and hospitality trays.
• Beds are standard double and twins. Extra blankets and pillows are available in the rooms
• Non-allergenic bedding can be provided on request.

Additional Information

• Fire evacuation procedures are printed on the back of room doors.
• There is live in staff that will help in an emergency.
• Alternatively, there are contact numbers for the owner and the manager in case of emergency.
• Music, if played, is not loud and is turned off when the restaurant is busy.

Address: 7 Station Road
Lower Shiplake
Henley-on-Thames
Oxon
RG9 3NY

Telephone: 0118 940 3332

Fax: No fax.

Email: enquiries@thebaskerville.com

Website: www.thebaskerville.com

Hours of operation:

Monday - Thursday

11.30am - 2.30pm Restaurant 12.00 - Last Orders 2.00pm
6.00pm - 11.00pm Restaurant 7.00pm - Last Orders 9.30pm

Friday and Saturday

11.30am - 2.30pm Restaurant 12.00 - Last Orders 2.00pm
6.00pm - 11.00pm Restaurant 7.00pm - Last Orders 10.00pm

Sunday

12.00 - 4.00pm Restaurant 12.00 - Last Orders 3.30pm
7.00pm - 10.30pm

Emergency number: 0118 940 3878

Future Plans

• No plans to change the premises.
• Seeking AA Rosette recognition for our food.

Contact Telephone and Email Address

We welcome your feedback to help us continually improve if you have any comments please phone 01189403332 or email enquiries@thebaskerville.com

Created: 24 February 2009